Background

Booking Terms and Conditions, Refund Policy

Booking Terms and Conditions

Ticket Validity: Each ticket purchased is valid for admission to the specified event only, as outlined in the ticket description.

Ticket Transferability: Tickets are non-transferable and may not be resold or exchanged without prior authorisation from the event organisers.

Admission Requirements: All attendees must present a valid ticket for entry to the event.

Event Cancellation: In the event of cancellation, postponement, or rescheduling of the event, ticket holders will be notified via email, and information will be provided regarding refunds or alternative arrangements.

Event Modifications: The event organisers reserve the right to make changes to the event program, schedule, or line up without prior notice. No refunds will be issued in the case of minor changes to the event.

Attendance Policy: The event organisers reserve the right to refuse entry or remove any attendee from the event premises for violating event policies, engaging in disruptive behaviour, or posing a threat to the safety of others.

Liability: Attendees assume all risks and responsibilities associated with attending the event, including but not limited to personal injury, property damage, or loss.

Ticket Holder Responsibility: It is the responsibility of the ticket holder to ensure the accuracy of the information provided at the time of ticket purchase. The event organisers are not responsible for any errors or discrepancies in ticket details.

Ticket Availability: Ticket availability is subject to change and may be limited based on venue capacity and demand. Tickets are sold on a first-come, first-served basis.

Refund Policy:


Refund Eligibility: Refunds will only be issued in accordance with the event organisers' refund policy and applicable laws.

Refund Requests: All refund requests must be submitted in writing to the event organisers via email. Requests must include the ticket holder's name, contact information, and details of the request.

Refund Policy: In-person tickets may be refunded until Wednesday, May 29th, 2024. Following this date, in-person tickets are non-refundable but may be transferred to another individual.

Refund Processing Time: Refunds will be processed within a reasonable timeframe following the receipt of a valid refund request. Processing times may vary depending on the payment method and banking institution.

Refund Amount: Refunds will be issued for the face value of the ticket(s) purchased, excluding any processing fees, service charges, or other non-refundable fees.

Event Cancellation: In the event of event cancellation, ticket holders will be entitled to a full refund of the ticket purchase price.

Event Postponement or Rescheduling: If the event is postponed or rescheduled, ticket holders may be given the option to retain their tickets for the new date or request a refund. Refund requests must be submitted within the specified timeframe outlined by the event organizers.

Refund Denial: Refund requests may be denied if they do not meet the criteria outlined in the event organizers' refund policy or if they are submitted after the specified deadline.

Refund Disputes: In the event of a dispute regarding a refund request, the decision of the event organisers will be final and binding.

Contact Information: For inquiries or assistance regarding refunds, ticket holders may contact the event organisers directly via email or phone.

Please note that these terms and conditions and refund policy are subject to change at the discretion of the event organisers. Attendees are encouraged to review these policies carefully prior to purchasing tickets for the event.